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Audit Services

Audits City bureaus and programs for efficiency, effectiveness and equity

Phone: 503-823-4005

1221 SW 4th Avenue, Suite 310, Portland, OR 97204

City Administration

Browse our audit reports about City administration topics. This includes the Office of Management and Finance, human resources, internal business services, technology services/information technology, government relations, and the City Attorney's Office. Audits related to the City's finances are here and the City's financial statement audits are here

Risk Management: City loss prevention needs a proactive approach

The City’s Risk Management Division spends about $16 million each year to help City bureaus avoid injuries and loss and manage claims against the City if an accident occurs. This audit found that Risk Management does not have a proactive approach to loss prevention, which may hinder City safety programs. If a claim against the City is made, the audit found most claims are well managed.

Highlights |  Report  |  Video |  June 2017


Portland's Financial Condition: Funding infrastructure should be high priority

The financial condition report focuses on the City’s financial trends over five years.  The report helps decision makers to visualize the City’s course, to consider options, and make adjustments to improve the City’s long-term financial health.  The audit found that Portland’s financial condition is currently stable, but there are long-term challenges to address, such as increased pension liabilities and some assets losing value faster than the City can make repairs.

Highlights  |  Report  |  April 2017


Portland Building Reconstruction: City faced with important post-planning decisions to ensure project success

As the City launches a high-profile reconstruction project with many complexities, we report on six key areas related to project constraints and public accountability challenges. We make recommendations to ensure effective, inclusive, and timely decisions will be made by stated milestones; greater budget transparency, and the development of an implementation plan for the additional community benefits associated with the project. We also share lessons learned from this project for future City construction projects in the Appendix.

Highlights  |  Report  |  December 2016


Browse further audits of City Administration

Audit of the Auditor - 2017 Peer Review of the Audit Services Division (Report 500) - 8/29/17

Americans with Disabilities Act: Coordination gaps complicate City response - HIGHLIGHTS (Report 476) - 12/13/16

Americans with Disabilities Act: Coordination gaps complicate City response (Report 476) - 12/13/16

Human Resources: Risks in managing the City's workforce (Report 465) - 10/5/16

Green Buildings: Costs and outcomes need more attention (Report 480) - 9/1/16

City Transaction Testing: Continuous monitoring revealed few issues (Report 454) - 8/29/16

Payment Card Data Security: Consumer information is safer (Report 486) - 5/11/16

Technology Projects: Lack of governance hurts City projects and disaster planning - HIGHLIGHTS (Report 460B) - 2/4/16

Technology Projects: Lack of governance hurts City projects and disaster planning (Report 460B) - 2/4/16

City Council Grants: No competition and limited oversight - HIGHLIGHTS (Report 479) - 1/21/16

City Council Grants: No competition and limited oversight (Report 479) - 1/21/16

Portland's Fiscal Sustainability and Financial Condition: Maintenance needs and pension costs challenge long-term position (Report 470) - 6/29/15

City Procurement: Contracting process needs Council intervention (Report 446A) - 6/24/15

Surplus Real Property: Policy, central management, and inventory of real property holdings needed (Report 461) - 4/2/15

City Attorney's Office: Good practices in place; next steps include strategic plan, measures, and post-contract evaluations (Report 459) - 3/11/15

City Budget Process: Timing, roles, and decision-making need improvement (Report 455) - 2/11/15

Bureau of Technology Services: City fails to comply with payment card industry standard (Report 460A) - 11/18/14

Audit of the Auditor - 2014 Peer Review of the Audit Services Division (Report 456) - 10/2/14

Portland Development Commission: Human resources and payroll practices functioning effectively (Report 458) – 8/12/14

Vacant Positions: Few positions vacant long-term, but enhanced oversight can reduce risk (Report 444) - 5/1/14

Human Capital Management Software: Most modules now implemented, but additional costs exceed $3 million (Report 437) - 10/16/13

Transition Report: Key risks for City Council (Report 438) - 7/11/13

Portland's Fiscal Sustainability and Financial Condition: Long-term financial position needs attention (Report 443) - 6/19/13

Urban Services Policy and Resolution A: Core City services not articulated; 30-year-old commitments obsolete (Report 433) - 3/26/13

City Financial Transactions: Issues warrant management attention (Report 406A) - 9/26/12

Debt Reserves: Legal reserves meet requirements, but internal reserves need more accountability (Report 425) - 8/28/12

A report to our community (Report 431) - 7/25/12

Downtown Office Space: City uses most of its owned space, but lease practices need attention (Report 417) - 4/30/12

Audit of the Auditor - 2011 Peer Review of the Audit Services Division (Report 402) - 9/9/11

Span of Control: Although numbers are reported, bureaus lack organizational structure goals (Report 397) - 8/17/11

Portland's Fiscal Sustainability and Financial Condition: Actions now can reduce risk of future problems (Report 399) - 7/28/11