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Development Services

From Concept to Construction

Phone: 503-823-7300

Email: bds@portlandoregon.gov

1900 SW 4th Ave, Portland, OR 97201

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BDS Service Updates


IVR Credit Card Payment Option Reactivated

Effective December 20, 2016, customers will again be able to pay for additional inspections with a credit card via the City’s IVR system.

BDS Service Update

SERVICE UPDATE
December 13, 2016 

IVR Credit Card Payment Option Reactivated

 

Over the past year, the Bureau of Development Services (BDS) and the City of Portland’s Bureau of Technology Services worked diligently to update our Interactive Voice Response (IVR) system to improve security and increase protection of customer’s personal and financial information. Effective December 20, 2016, customers will again be able to pay for additional inspections with a credit card via the City’s IVR system.

This reinstates a service that was temporarily discontinued in September, 2015 in response to a Payment Card Industry (PCI) audit. Thank you for your patience while we worked to ensure the safety and privacy of the customer information. 

To learn more about the Bureau of Development Services, visit us online at www.portlandoregon.gov/bds.
 

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The City of Portland is committed to providing meaningful access. For accommodations, modifications, translation, interpretation or other services, please call 503-823-7300, the TTY at 503-823-6868 or the Oregon Relay Service: 711.
503-823-7300 Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch | 翻译或传译
Письменныйили устный перевод | 翻訳または通訳 | Traducere sau Interpretare
번역 및 통역 | Письмовий або усний переклад | Turjumida ama Fasiraadda
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Deconstruction Requirements Effective October 31, 2016

The new deconstruction requirements become effective October 31, 2016. Demolition permit applications deemed complete prior to October 31st are not subject to this new requirement.

BDS Header

SERVICE UPDATE
October 21, 2016

Contact: Shawn Wood, Bureau of Planning & Sustainability, (503) 823-5468  

Deconstruction Requirements Effective October 31, 2016

Portland City Council adopted an ordinance, including code language, which requires projects seeking a demolition permit of a house or duplex to fully deconstruct that structure if it was built in 1916 or earlier or is a designated historic resource. The new deconstruction requirements become effective October 31, 2016. Demolition permit applications deemed complete prior to October 31st are not subject to this new requirement. 

Explore Deconstruction

Explore Deconstruction

Visit the City of Portland’s website www.exploredecon.com for more details about the new deconstruction policy and to find a Certified Deconstruction Contractor that can perform the work covered by the new rules.

To find information about what year a building was constructed:

  1. Go to www.portlandmaps.com
  2. Enter the building address
  3. “Year Built” is the first item in the list of information about the property

To find out if a building as designated historic resource, call the Bureau of Development Service’s Planning & Zoning Hotline at 503-823-7526.

Contact Information:
For more information Contact: Shawn Wood, Bureau of Planning & Sustainability, at Shawn.Wood@portlandoregon.gov or 503-823-5468.

If you are interested in learning more about the Bureau of Development Services, please visit us at www.portlandoregon.gov/bds and subscribe to receive other Bureau of Development Services notification.

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The City of Portland is committed to providing meaningful access. For accommodations, modifications, translation, interpretation or other services, please call 503-823-7300, the TTY at 503-823-6868 or the Oregon Relay Service: 711.
503-823-7300 Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch | 翻译或传译
Письменныйили устный перевод | 翻訳または通訳 | Traducere sau Interpretare
번역 및 통역 | Письмовий або усний переклад | Turjumida ama Fasiraadda
  | 


 

Permit Submittals that include Copyright Notices

In an effort to partner with the design community and adhere to copyright laws, BDS will no longer accept these plans unless the plans reflect all requirements noted on them, including red stamps where indicated.

BDS Header

SERVICE UPDATE
October 13, 2016

Contact: Ross Caron, BDS Public Information Officer, (503) 823-4268  

Permit Submittals that include Copyright Notices

The Bureau of Development Services occasionally receives drawing submittals that include a copyright notation from the designer that reads “this note must be in red for this to be an authorized copy”, or similar language that establishes the validity of a drawing set. There are instances in which the submittal does not carry the stamp in red, or conform with other noted criteria for use. 

Copyright Notice - Stamp in Red

Copyright Notice - Stamp in Red

In the past, BDS has not consistently required verification from the designer that the submitted plan is a legal copy. In an effort to partner with the design community and adhere to copyright laws, BDS will no longer accept these plans unless the plans reflect all requirements noted on them, including red stamps where indicated.

BDS is posting this alert in an effort to prevent confusion and delays in accepting drawings for review. For other information on plan submittal requirements, please refer to the web pages for your specific permit or project type, http://www.portlandoregon.gov/bds/35883.

Contact Information:
For more information Contact: Kareen Perkins, Permitting Services Manager, at Kareen.Perkins@portlandoregon.gov or 503-823-3622.

If you are interested in learning more about the Bureau of Development Services, please visit us at www.portlandoregon.gov/bds and subscribe to receive other Bureau of Development Services notification.

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The City of Portland is committed to providing meaningful access. For accommodations, modifications, translation, interpretation or other services, please call 503-823-7300, the TTY at 503-823-6868 or the Oregon Relay Service: 711.
503-823-7300 Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch | 翻译或传译
Письменныйили устный перевод | 翻訳または通訳 | Traducere sau Interpretare
번역 및 통역 | Письмовий або усний переклад | Turjumida ama Fasiraadda
  | 


 

UPDATED September 12, 2016: Historic Resource Inventory (HRI) Buildings and Demolition Delay Policy Effective September 1, 2016

After further review the Bureau of Development Services has determined that the 120 day delay period in ORS 197.722 applies to all permit types, not only demolition permits.

CUSTOMER & COMMUNITY NOTIFICATION

UPDATE:  After further review the Bureau of Development Services has determined that the 120 day delay period in ORS 197.722 applies to all permit types, not only demolition permits. See highlighted portion of the announcement below.

SERVICE UPDATE
August 31, 2016

Contact: Ross Caron, BDS Public Information Officer, (503) 823-4268
 

UPDATED September 12, 2016: Historic Resource Inventory (HRI) Buildings and Demolition Delay Policy Effective September 1, 2016

The Oregon Supreme Court recently issued a decision interpreting a state law that applies to the designation of historic properties by local governments. Under that law, ORS 197.772, a property owner may refuse to consent to the City’s designation of the owner’s property as a historic resource at any point in the designation process. When an owner refuses to consent, the City may no longer consider the property for historic designation and any designation the City applied over that owner’s objection must be removed. The law also requires the City to wait 120 days before issuing a permit for modification or demolition. “Modification” includes issuance of any building, plumbing, electrical and/or mechanical permit. This delay period starts the day after the owner requests the City either stop considering the owner’s property for historic designation or remove a historic designation applied over that owner’s objection.

Completed in 1984, the Historic Resource Inventory (HRI) is an official resource of the Portland Historic Landmarks Commission used to evaluate applications for Landmark designation. Properties on the HRI fall into two categories: unranked and ranked. Unranked resources lacked sufficient characteristics of historic significance to be considered for historic designation at the time of inventorying; ranked resources were found to have adequate characteristics of historic significance to be considered for historic designation at the time of inventorying. There are 2,745 Rank I, II, and III properties on the HRI today. 

Following the Supreme Court’s decision, the Bureau of Planning and Sustainability and Bureau of Development Services conducted a thorough review of the legislative history of the City’s Historic Resources Inventory (HRI) and the zoning code in light of state law and the Supreme Court’s decision.  Consistent with ORS 197.772, beginning September 1, 2016, when an owner of a ranked resource requests removal of the resource from the HRI, the City will require a 120-day delay period before issuing a permit for modification or demolition.

This change in practice will align the Bureau of Development Services’ processes with state law and provide interim protections to historic resources while the Bureau of Planning and Sustainability makes commensurate revisions to the zoning code currently underway through the Regulatory Improvement Program (RICAP 8).

This Service Update does not alter existing protections for Portland’s Conservation Landmarks, Conservation Districts, Historic Landmarks, or Historic Districts.

Contact Information: Kara Fioravanti, Supervising Planner, at Kara.Fioravanti@portlandoregon.gov or at (503) 823-5892.

To learn more about the Bureau of Development Services, visit us online at www.portlandoregon.gov/bds.


The City of Portland is committed to providing meaningful access. For accommodations, modifications, translation, interpretation or other services, please call 503-823-7300, the TTY at 503-823-6868 or the Oregon Relay Service at 1-800-753-2900.
503-823-7300 Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch | 翻译或传译
Письменныйили устный перевод | 翻訳または通訳 | Traducere sau Interpretare
번역 및 통역 | Письмовий або усний переклад | Turjumida ama Fasiraadda
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Current BDS Service Levels

Growth in the construction industry has outpaced the City’s ability to keep up with related workload and meet many of its goals for timely service delivery.

CUSTOMER & COMMUNITY NOTIFICATION

SERVICE LEVEL UPDATE
August 26, 2016

Contact: Ross Caron, BDS Public Information Officer, (503) 823-4268
 

Current BDS Service Levels

Growth in the construction industry has outpaced the City’s ability to keep up with related workload and meet many of its goals for timely service delivery. During the period of July 2015 through June 2016, the permit applications received and permits issued increased by approximately 15% over the previous period of time. Since January, 2016 the permit center has had an average of 4,300 visitors per month and the zoning hotline received an average 1,000 calls per month. To address the increased workload, the Bureau of Development Services, and the other development review bureaus, are hiring additional employees. To provide context, the Bureau of Development Services has hired 72 employees since July 1, 2015. We appreciate your patience as we bring on new employees and train them and apologize for any impacts you may be experiencing to your projects or business caused by delays in our service delivery.
 
Please take the following Current Service Level timelines into consideration as you prepare your project’s schedule.

Service Goal Current Service Level (average)
Permit Center
Wait Times in Development Service Center (DSC)
For permit set up/visit with tech staff
Less than 60 minutes 60 to 120 minutes
Phone Inquiries
Returning calls to Zoning Hotline 24 hours 24 hours
Returning calls to Plan Review/ Permitting Hotlines 24 hours 24 - 48 hours
Early Assistance and Pre-Applications
Early Assistance Appointments 14 calendar days 21 calendar days
Pre-Application Conferences 21 calendar days 26 calendar days
Land Use Reviews
Land Use Reviews (Type I) - Contact applicant regarding completeness 14 calendar days Approx. 25 calendar days
Land Use Reviews (Type Ix) - Contact applicant regarding completeness 21 calendar days Approx. 25 calendar days
Land Use Reviews (Type II) - Contact applicant regarding completeness 14 calendar days Approx. 20 calendar days
Land Use Reviews (Type III) - Contact applicant regarding completeness 21 calendar days Approx. 26 calendar days
Building Permit Plan Review and Pre-Issuance
Commercial New Construction - plan review comments (1st checksheet) 20 business days Approx. 35 business days
Residential New Construction - plan review comments (1st checksheet) 15 business days Approx. 25 business days
Checksheet Corrections Received Reviews 5 business days Approx. 20 business days
Permit Preissuance 2 business days Approx. 15 business days
Inspections
Inspections - Residential 90-95% within 24 hours 83% within 24 hours
Inspections - Commercial 90-95% within 24 hours 71% within 24 hours
Enforcement Services
Construction Code Complaints - Initial Inspection 3-5 business days 15 business days
Housing Complaints - Initial Inspection 3-5 business days 10-15 business days
Zoning & Nuisance Complaints - Initial Inspection 3-5 business days 15-20 business days

Note: Approximately 80% of residential and 50% of commercial remodels, additions and simple permits, continue to be issued over-the-counter on the same day.

Solutions: In addition to hiring and training more staff, the Bureau is utilizing contract workers, receiving assistance from other government agencies, and working overtime, as well as streamlining the permitting and development review processes where possible. We expect to see improvements to service levels within the next two or three months.

The submittal of complete and code compliant permit and land use review applications can help reduce review timelines for projects. The following resources may be helpful:

BDS recognizes and appreciates our business and community partners’ reliance on the services and resources we provide. For more information about Permitting Services, contact: Kareen Perkins, at Kareen.Perkins@portlandoregon.gov or 503-823-3622. For more information about Land Use Services, contact: Ross Jonak at Ross.Jonak@portlandoregon.gov or 503-823-0625.

To learn more about the Bureau of Development Services, visit us online at www.portlandoregon.gov/bds.
 

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