1900 SW 4th Ave, Portland, OR 97201
The Business Process Improvement (BPI) project expands opportunities for BDS employees, interagency partners, and our customers to improve the commercial building permit review process for new construction including the transition to ePlan review. The overall goal is to make employees' jobs easier and to improve efficiency and predictability for customers. Other project goals include developing and prioritizing a set of recommended improvements, creating a business process improvement approach that can be applied to other permit types and starting to lay the foundation for a continuous improvement culture.
Key components of the BPI project include:
Your input and wholehearted involvement are critical to the BPI project. immediate change and improvements are possible with your help! Management from BDS and our interagency partners are in full support of these efforts and look forward to seeing positive change happen.