August 2008

• BDS Senior Management Team drafts Strategic Framework

September 2008

• Draft Strategic Framework presented to BDS staff and stakeholders
• Strategic Plan webpage goes live Sept. 15
• Planning Teams begin drafting Action Plans
• Annual BDS customer survey results released (mid-month)

October 2008

• Planning Teams complete draft Action Plans – Oct. 13
• Customer focus group meetings
• Draft full Strategic Plan circulated to staff and stakeholders for comment (2nd half of the month)

November 2008 - Present

• Strategic Planning Process is currently on hold.