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Development Services

From Concept to Construction

Phone: 503-823-7300

Email: bds@portlandoregon.gov

1900 SW 4th Ave, Portland, OR 97201

More Contact Info

IVR Tips

  • Always remember to hit the pound (#) key to accept information in IVR. If you hear a message that says "Your response was not detected," re-enter your information and make sure to hit the # key.
  • Remember that inspections listed on the inspection reference cards that have "RS Only" listed after them only apply to residential permits.
  • You can view the TRACS computer system (where your IVR inspections are stored) on the public terminals in Development Services Center.
  • Instructions for finding your permit(s) are located next to the terminal.
  • Listen for important IVR announcements at the beginning of the main menu.
  • Instruction for Requesting an Inspection Using IVR
  • Inspection Codes List