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The City of Portland, Oregon

Development Services

From Concept to Construction

Phone: 503-823-7300

Email: bds@portlandoregon.gov

1900 SW 4th Ave, Portland, OR 97201

More Contact Info

Records Request Fees and Process Timeline

The Public Records Law allows public agencies like the City to establish reasonable fees to be reimbursed for the actual costs of making the records available. Actual costs include paper or other media and mailing expenses, as well as time spent locating, reviewing, redacting, copying, and supervising a person's inspection of original records in order to protect them. Actual costs also may include time spent by an attorney to review, redact or segregate records for possible exemptions. 

The Bureau of Development Services records request fees can be found in the City of Portland Standard Fee Schedule for Public Records Requests. For Resource/Records requests, minimum records request fees is per address based on the record types identified in your records request. If the minimum records request fee does not cover the estimated cost of making the records available, you will be contacted with a preliminary cost estimate. A 50% deposit on the preliminary estimate is required prior to any additional work being performed to make the records available. 

Once BDS receives the necessary payment, work on your public records request will begin. Full payment of the actual costs incurred to make requested records available is required before records can be viewed or released.

Low-Income Consideration 

BDS will consider reducing or waiving fees associated with Public Records Requests on a case-by-case basis. You will need to submit your current federal tax returns, statement of benefits from a social service agency, or other documentation showing current income along with your records request. We understand that the information we are requesting may contain confidential information such as your Social Security number. Feel free to redact such information before providing us a copy.

Timeline

The time it takes BDS to process these request can vary depending on the size or complexity of the request, day-to-day workload and staffing availability. The bureau does not have full-time assigned staff to making records available. 

Generally, a requestor will either receive their requested records or an estimated cost for making the records available within two weeks from receipt of completed forms and payment. 

If you have questions or concerns about Public Records Request process, please contact the Public Information Officer at bds@portlandoregon.gov.


 

The City of Portland is committed to providing meaningful access. For accommodations, modifications, translation, interpretation or other services, please call 503-823-7300, the TTY at 503-823-6868 or the Oregon Relay Service: 711. 503-823-7300 Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch | 翻译或传译 | Письменныйили устный перевод | 翻訳または通訳 | Traducere sau Interpretare | 번역 및 통역 | Письмовий або усний переклад | Turjumida ama Fasiraadda   |