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The City of Portland, Oregon

Development Services

From Concept to Construction

Phone: 503-823-7300


1900 SW 4th Ave, Portland, OR 97201

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BDS website "Refresh" Project

Over the last year, a number of City Bureaus have transitioned their websites over to the new PortlandRefresh/ web layout. BDS made the conversion to the new layout on Tuesday, October 8, 2013.

New BDS website layout coming October 8, 2013Notable changes in the new BDS website:

  • The main page gained new functionality with the “I want to …” links to our most popular services
  • Access to the “Quick Links” section of the current website will remain accessible through a new  “Useful Links” button,

All of the information from our previous website still exists on our webpage. If you have trouble locating a specific topic use our Search function and then replace any favorites and bookmarks in your browser.

In addition, the top of the new layout includes a “BETA” symbol asking users to submit feedback.

Why are we doing this?

The Bureau of Technology Services (BTS) worked with bureau and community stakeholders to modernize the City’s website and make it more user-friendly approximately 4 years ago. The outcome of this process was the Portland Refresh Project. Its intention was to create an active, accessible, consistent City web site where people can easily find information and conduct e-government transactions like paying a bill, applying for a license or submitting a form.

Some of the new features target improvement in the following areas:

  • Visual look and feel –  updates the design to give the website a clean and modern look
  • Navigation and page layout –  increases consistency and improves formatting to help users find what they are looking for
  • Search Engine Optimization –  helps search engines find information
  • Functionality on mobile  devices  –  easier for users to read and interact on their phone
  • ADA accessibility –  helps users with  assistive technologies read content

Thank you for your patience as we launch the new website.