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The City of Portland, Oregon

Development Services

From Concept to Construction

Phone: 503-823-7300


1900 SW 4th Ave, Portland, OR 97201

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ITAP Launches Phase Two

The Information Technology Advancement Project (ITAP) is the City’s technology initiative to move the City's development review process to a paperless system. The paperless process will allow online access to the City bureaus' permitting and case services.

Phase One Wrap Up

ITAPThe project formally began when the vendor, Team Sierra, began working with the City in July, 2014. Phase One (out of seven total phases) is due to wrap up by the end of January, 2014 and includes five deliverables:

  1. Engagement Plan: Establish a clear communications plan between the City project team and the vendor (Team Sierra).
  2. Formal Project Plan: Map out the rest of the project in schedule, expectations, and planning for Phases Two through Seven, with City and vendor agreement on how to approach the specific deliverables for the remainder of the project.
  3. Training: Initial core team training on the primary software components of the system.
    1. Infor Public Sector (IPS) - permitting software
    2. ProjectDox - digital plan review software
  4. Sandbox /Training Environment: Setup a training environment for the new software.
  5. Proof of Concept (POC): Twelve sample permitting software configurations to demonstrate that the programs can meet the City’s needs.

Phase Two Start

The bulk of Phase Two consists of developing detailed specifications for:

  1. All application and permit types.
  2. Data conversion from the current permitting system and other City databases.
  3. Interfaces with the current City accounting system and other City systems (such as GIS), as well as with the State’s e-permitting system.

To gather information for these specifications, Team Sierra (the ITAP vendors) will hold analysis sessions with subject matter experts from the full range of workgroups that participate in particular permitting workflows. These analysis sessions will be organized into iterations grouped according to types of permitting. Requirement gathering workshops for the first iteration commenced on January 21 and include land use permits and trade permits.


The project team will use an iterative and incremental approach, allowing phase two, three, and four (design, build, and test) to occur overlapping in time. After each set of design workshops (the analysis sessions described above), Sierra will configure the software based on those requirements, while the City develops test scripts to be used for confirming the configurations meet the City’s needs. Finally, the City and Team Sierra will work together to test the resulting product to assure it works as intended. We will complete this design-build-test process for each iteration before moving on to another permit type grouping.

Website Update

We recently revamped the ITAP web pages on the BDS website to provide up-to-date information about the project. The ITAP website includes detailed descriptions of the project schedule and a feedback form for people to submit questions and comments about the project.  We invite you to submit your input to us via the website, but you may also make direct contact with the ITAP Project Manager, Rebecca Sponsel at or (503) 823-7056.