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The City of Portland, Oregon

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Phone: 503-823-7300


1900 SW 4th Ave, Portland, OR 97201

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Bureau of Development Services Announces New Public Information and Enforcement Services Division

City of Portland, Bureau of Development Services


March 9, 2016

Contact: Ross Caron, Bureau of Development Services 503.823.4268

(March 9, 2016) The City of Portland Bureau of Development Services has created a new Public Information and Enforcement Services Division. The Division highlights the Bureau’s focus on and commitment to providing information, increasing access, expanding outreach and engagement, and delivering the enforcement services it provides the community.

"The new Public Information and Enforcement Services Division signifies the important role that the Bureau's communication and enforcement program provides in ensuring a safe and livable City for renters, homeowners and businesses," stated Commissioner Dan Saltzman. “The Bureau of Development Services manages several codes and functions in promoting the safety and livability of people’s homes and property,” added the Bureau Director, Paul L. Scarlett, “the new Division will help advance the bureau’s goals of providing timely and accurate information, as well as, responding to and addressing community complaints.”

The Public Information and Enforcement Services Division is responsible for the Bureau’s outreach, engagement and communication efforts and responding to and correcting complaints related to violations of the State building code and the City’s zoning, housing and nuisance codes. Additionally, the Division coordinates the development and maintenance of the codes, policies and procedures administered and enforced by the Bureau, as well as the building code appeals process.

With the addition of the new Division, the Bureau now has five Divisions that oversee the work of over 300 staff that provide service to customers and the community at large. To learn more about the Bureau of Development Services, visit us online at