Skip to Main Content View Text-Only

Development Services

From Concept to Construction

Phone: 503-823-7300

Email: bds@portlandoregon.gov

1900 SW 4th Ave, Portland, OR 97201

More Contact Info

Permit Center and Phone Inquiries

The following table outlines average wait time for visits to the Permit Center (Development Services Center) and to receive a call-back from the Zoning and Plan Review hotlines.

UPDATED APRIL 26, 2017
Services Provided Service Level (Current) Service Level (Goal)
Permit Center
Wait Times in Development Service Center (DSC) 60 to 120 minutes Less than 60 minutes
Phone Inquiries
Returning calls to Zoning Hotline 1 to 2 business days 1 business day
Returning calls to Plan Review/ Permitting Hotlines 1 to 2 business days 1 business day

The graphs below show the workload totals and annual percent increase from 2011 through 2016.

Permit Center and Phone Inquiries