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Development Services

From Concept to Construction

Phone: 503-823-7300


1900 SW 4th Ave, Portland, OR 97201

More Contact Info

Permit Center and Phone Inquiries

The following table outlines average wait time for visits to the Permit Center (Development Services Center) and to receive a call-back from the Zoning and Plan Review hotlines.

Services Provided Service Level (Current) Service Level (Goal) Workload
(Demand for Services)
July - December 2016 average
Permit Center
Wait Times in Development Service Center (DSC) 60 to 120 minutes Less than 60 minutes 3,991 visitors/month
Phone Inquiries
Returning calls to Zoning Hotline 24 hours 24 hours 935 calls/month
Returning calls to Plan Review/ Permitting Hotlines 24 - 48 hours 24 hours 469 calls/month