The Bureau of Development Services is happy to announce that some of our service levels have improved since the update we posted in August, 2016. For example, the turnaround timeline for permit pre-issuance, which is the final step in the permit application review process was approximately fifteen business days in August. Now the pre-issuance timeline is down to three business days. Commercial Inspection service levels are also improved, with 80% of them now occurring within 24 hours of request.
While unprecedented growth in the construction industry over the past several years has made it difficult for the City to meet many of its goals for timely service delivery. The Bureau of Development Services and the other development review bureaus have made concerted efforts to bring on more employees and look for new efficiencies. We are now seeing the results of a well-trained, expanded workforce and the implementation of process changes. We continue to strive to improve our turnaround timelines and we appreciate your patience and apologize for any impacts you may be experiencing to your projects or business caused by delays in our service delivery.
Find Current BDS Service Levels Online
The Bureau of Development Services updates our online Current Service Levels and Workload Measures webpages on a monthly basis. Please take the noted timelines into consideration as you prepare your project’s schedule.