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The City of Portland, Oregon

Office of Management & Finance

Bureau of Human Resources

Knowledgeable | Helpful | Responsive

Phone: 503-823-3572

Benefits Line: 503-823-6031

1120 SW 5th Ave, Room 987, Portland, OR 97204

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QuickHelp

Need some help with Windows 10, Excel, OneDrive, Office 365, PowerPoint, and more? QuickHelp is now available to all City employees at no additional cost to your bureau!

Why QuickHelp?

    • Easy to access
    • While logged in at work, content available with one click
    • Available if teleworking
    • You can access QuickHelp from anywhere by entering your email address and password

QuickHelp has thousands of on-demand videos available via the Internet

    • Videos are short, easy and quick 
    • You can stop/go back and watch videos repeatedly

The first time you use QuickHelp, you will be asked to answer a few quick questions about how you work, which lets QuickHelp better understand what you want to learn. QuickHelp will even build a customized learning experience for you!  QuickHelp will even learn what training content is most helpful to YOU. Want to learn more?  Check out a short video to see what we mean!

Remember, technology classroom training is still available through Kinetic Technology Solutions.  Click here to access QuickHelp