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The City of Portland, Oregon

Office of Management & Finance

Bureau of Human Resources

Knowledgeable | Helpful | Responsive

Phone: 503-823-3572

Benefits Line: 503-823-6031

1120 SW 5th Ave, Room 987, Portland, OR 97204

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Need some help with Windows 10, Excel, OneDrive, Office 365, PowerPoint, and more? QuickHelp is now available to all City employees at no additional cost to your bureau!

Why QuickHelp?

    • Easy to access
    • While logged in at work, content available with one click
    • Available if teleworking
    • You can access QuickHelp from anywhere by entering your email address and password

QuickHelp has thousands of on-demand videos available via the Internet

    • Videos are short, easy and quick 
    • You can stop/go back and watch videos repeatedly

The first time you use QuickHelp, you will be asked to answer a few quick questions about how you work, which lets QuickHelp better understand what you want to learn. QuickHelp will even build a customized learning experience for you!  QuickHelp will even learn what training content is most helpful to YOU. Want to learn more?  Check out a short video to see what we mean!

Remember, technology classroom training is still available through Kinetic Technology Solutions.  Click here to access QuickHelp