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The City of Portland, Oregon

Office of Management & Finance

Bureau of Human Resources

Knowledgeable | Helpful | Responsive

Phone: 503-823-3572

Benefits Line: 503-823-6031

111 SW Columbia St., Ste 550, Portland, OR 97201

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Employee Assistance Program (EAP)

For City employees who are seeking support, we have an employee assistance program that is free and confidential. For access to confidential help 24 hours a day, seven days a week, call toll-free: 1-800-433-2320, text 503-980-1777, or go online to Cascade Centers. Click on the Member Log-In link. If you have not yet registered on the website, you may do so by clicking on the Register link and completing the registration form. For company name enter: City of Portland.

The EAP is available to employees and dependents who are eligible for the City’s medical coverage. Services include:

  • Counseling
  • Financial Education
  • Legal referrals
  • Resource Library
  • Health Tracking

For a summary of services offered through the EAP, click here.

HR Administrative Rule 10.02