Benefits Line: 503-823-6031
111 SW Columbia St., Ste 550, Portland, OR 97201
For City employees who are seeking support, we have an employee assistance program that is free and confidential. For access to confidential help 24 hours a day, seven days a week, call toll-free: 1-800-433-2320, text 503-980-1777, or go online to Cascade Centers. Click on the Member Log-In link. If you have not yet registered on the website, you may do so by clicking on the Register link and completing the registration form. For company name enter: City of Portland.
The EAP is available to employees and dependents who are eligible for the City’s medical coverage. Services include:
For a summary of services offered through the EAP, click here.