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The City of Portland, Oregon

Office of Management & Finance

Bureau of Human Resources

Knowledgeable | Helpful | Responsive

Phone: 503-823-3572

Benefits Line: 503-823-6031

1120 SW 5th Ave, Room 987, Portland, OR 97204

More Contact Info

Employee Assistance Program (EAP)

The EAP is available to employees and dependents (spouse, domestic partner, children) who are eligible for the City’s medical coverage. For access to confidential help 24 hours a day, seven days a week, call toll-free: 1-800-433-2320, text 503-980-1777, or go online to Cascade Centers. Dependents will be asked to provide the employee's name and date of birth when accessing services.

Services include:

  • Counseling
  • Financial Education
  • Legal referrals
  • Resource Library
  • Health Tracking





Oregon Fire Resources

Includes links to fire locations/maps, travel alerts, shelter & food resources


LifeBalance offers thousands of discounts for City Employees

Pet Insurance

City of Portland Employees get a discount on Pet Insurance

Dependent Care Support Guide

Dependent Care Support Guide

2020 Childcare Services Guide

2020 Childcare Services Guide

ID Theft

Enhanced ID Theft Benefits for City of Portland Employees

Respect in the Workplace

Basic rules of communication are listed to help those with differences interact with each other.

Trauma: Tips for Coping

Includes information on how to take care of yourself physically and emotionally after a traumatic event

Trauma: Tips for Managers

Includes information on how to support employees who have experienced a traumatic event

EAP Covid-19 Resource Center

Tip sheets, resources, and more updated continuously