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The City of Portland, Oregon

Office of Management & Finance

Bureau of Human Resources

Knowledgeable | Helpful | Responsive

Phone: 503-823-3572

Benefits Line: 503-823-6031

1120 SW 5th Ave, Room 987, Portland, OR 97204

More Contact Info

Carol Cruzan


1) How and when did your employment journey begin with the City of Portland?

I began working for the City of Portland in November 2017.  I had many years of experience working for non-profits and universities, but it hadn’t really occurred to me to consider working for city government.  When I was ready to make a job change, I looked at Mac’s List, since it posts a lot of jobs in the non-profit sector.  I kept seeing City of Portland job postings and realized that the City offered a whole new world of job opportunities.  I had previously worked in volunteer resources management and thought my skills would be transferrable to human resources management.  I applied and was hired for a position as an Office Support Specialist in the Bureau of Human Resources.

2) What is your current role?

I am currently a Human Resources Data Analyst (Human Resources Analyst I).

3) Name one thing that you enjoy most or look forward to about your job?

I like working with both people and data.  In my current role, every day offers me new challenges in how to provide accurate human resources data to stakeholders in every City bureau.

4) What is one advice or tip would you give to those seeking employment with the City?

I would recommend attending one of the City’s “How to Apply” workshops and attending an information session if one is offered for a job you are interested in.  I attended an information session when I first applied to the City and walked away with a much better understanding of the City’s application process.