1)      How and when did your employment journey begin with the City of Portland? 

A friend’s mom worked for the City and encouraged me to apply.  I’m so glad I did!  I was hired as a Customer Account Specialist in the Water Bureau Customer Service Call Center on April 15, 1996. 

2)      What is your current role? Supervisor 1

(I supervisor the Customer Service Call Center)

3)      Name one thing that you enjoy most or look forward to about your job?

It’s rewarding to serve the community that I grew up in. I’m proud of the high quality of service and professionalism that my team routinely provides. 

4)      What is one advice or tip would you give to those seeking employment with the City? 

When applying, don’t forget to include all of the required Knowledge Skills and Abilities listed in the job posting.