Phone: 503-823-5288
Fax: 503-823-5384
1120 SW 5th Avenue, Rm 1040, Portland, OR 97204
Liability Claims
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Pothole Claims
Jessica Bird - Liability Manager
503-823-5256
Jessica.Bird@portlandoregon.gov
The normal working hours of the City's Office of Risk Management are Monday through Friday, 8 a.m. to 5 p.m. City Risk is closed for official holidays. Claims delivered in-person or by mail, will be recorded on the date received by City Risk. Claims faxed or e-mailed and received before the close of business, will be recorded as received on that date. All claims delivered after business hours will be recorded as received on the next business day
General Liability Claim Form
For personal injury or property damage not involving a City-owned vehicle
Commercial Insurance Claim Form 2021
For damages related to Aircraft, Crime, Cyber Liability, Fine Art, Heliport, PF&R Boats, PIR, Pioneer Garage, Property and Tram
Auto Liability Claim Form
For personal injury or property damage involving a City-owned vehicle
Claim Form Filing FAQ
Answers to frequently asked questions regarding completion of City Risk Liability Claim Forms
How Risk Handles Potholes
Find out how the Risk Management Liability Claims team investigates pothole claims.
Liability Service Catalog
City Risk Liability/Auto/Civil Rights/BOLI/Subrogation 2017 Service Catalog