Our Mission Vision & Values

Our Organization

BTS Program Information

• BTS Organizational Chart
• BTS Information Security
• Printing and Distribution
• Enterprise Business Solution
• Administration
• Business Solutions
• Communications
• Customer Relations
• Police Information Technology
• Production Services
• Project Management Office
• Support Center

Our Commitment to Diversity & Cultural Competence

Citywide IT Strategic Plan 2015-2020

Adopted Jan 27, 2015.

Director's Calendar

Quarterly reporting calendar for the Chief Technology Officer

• Q3: Chief Technology Officer Jeff Baer Reporting Calendar: October 2019 - September 2019
• Q2: Chief Technology Officer Jeff Baer Reporting Calendar: April 2019 - June 2019
• Q1: Chief Technology Officer Jeff Baer Reporting January - March 2019
• Q4: Chief Technology Officer Jeff Baer Reporting Calender: October 2018 - December 2018
• Q3: Chief Technology Officer Jeff Baer Reporting Calender: July 2018 - September 2018
• Q2: Chief Technology Officer Jeff Baer Reporting Calendar: April 2017 - June 2018
• Q1: Chief Technology Officer Jeff Baer Reporting January - March 2018
• Q4: Chief Technology Officer Jeff Baer October 2017 - December 2017 Reporting
• Q3: Chief Technology Officer Jeff Baer Reporting Calender: July 2017 - September 2017
• Q2: Chief Technology Officer Jeff Baer Reporting Calendar: April 2017 - June 2017
• Q1: Chief Technology Officer Jeff Baer Reporting January - March 2017
• Q4: Chief Technology Officer Jeff Baer Reporting October - December 2016
• Q3: Chief Technology Officer Jeff Baer Reporting Calender: July 2016 - September 2016
• Q2: Chief Technology Officer Jef Baer's Reporting Calendar: April 2016 - June 2016
• Q1: Chief Technology Officer Jeff Baer's Reporting Calendar: January 2016 - March 2016
• Q3: Chief Technology Officer Jeff Baer Reporting Calender: July 2015 - September 2015
• Q3: Chief Technology Officer Ben Berry Report - July 2013 - September 2013
• Q2: Chief Technology Officer Ben Berry Report - April 2013 - June 2013
• Q2: Chief Technology Officer Ben Berry/Dan Bauer's Report - April 2015 - June 2015
• Q1: Chief Technology Officer Ben Berry's Reporting Calendar: January 2015 - March 2015
• Q4: Chief Technology Officer Ben Berry's Reporting Calendar: October 2014 - December 2014
• Q3: Chief Technology Officer Ben Berry's Reporting Calendar: July 2014 - September 2014
• Q2: Chief Technology Officer Ben Berry's Reporting Calendar: April 2014 - June 2014
• Q1: Chief Technology Officer Ben Berry's Reporting Calendar: January 2014 - March 2014
• Q4: Chief Technology Officer Ben Berry's Reporting Calendar: October 2013 - December 2013
• Q1: Chief Technology Officer Ben Berry's Reporting Calendar: January 7 - March 31
• Q4: Chief Technology Officer Mark Greinke's Reporting Calendar: October 1 - December 31, 2012
• Q3: Chief Technology Officer Mark Greinke's Reporting Calendar: July 1 - September 30, 2012
• Q2: Chief Technology Officer Mark Greinke's Reporting Calendar: April 1 - June 30, 2012
• Q1: Chief Technology Officer Mark Greinke's Reporting Calendar: January 1 - March 31, 2012

Technology Standards

• Technology Exception Request Templates
• Cherwell Exeption Processing Manual
• BTS Technology Standards Directory

Corporate GIS Strategic Plan 2013-2018

2013-2018 Strategic Plan for the Corporate Geographic Information Systems Program

Historical Documents

Previous strategic plans, technology assessments, and other background documents.

• BTS 2011-2014 Strategic Plan
• City Technology Assessment

Administrative Rules

Administrative Rules

• Cellular PIN Policy
• Document Retention - BTS Document Retention Policies/Schedule
• IT 16.01 Technology Standards Exception Process
• IT 18.01 Router Configuration Standard
• IT 17.08 Operational Security Procedures
• IT 17.07 AntiMalware Management Standard
• IT 17.06 Incident Response Standard
• IT 17.05 Router Management Standards
• IT 17.04.1 Firewall Management Procedures
• IT 17.04 Firewall Management Standard
• IT 17.03 Patch Management Standard
• IT 17.02 Server Configuration Standard
• Wireless Synchronization Policy for City Owned Mobile Devices