BTS HelpDesk: 503-823-5199
1120 SW 5th Avenue, Suite 1111, Portland, OR 97204
City Technology Assessment
The Citywide Technology Assessment (CTA) reviewed all the technologies that are used to enable the business at the City of Portland. The CTA looked at systems, architectures, hardware, software and our greatest assets people.
Citywide Technology Staff Skills Survey. A Citywide Technology Staff Skills Survey was given to staff both in the Bureau of Technology Services and throughout our 26 Bureaus. It was an anonymous survey because we were looking to analyze the data in aggregate. It is a self reporting survey because only you know your skills and levels.
Where there are gaps, we need to recognize that and invest in our people. The only way to know a gap is to measure it. We should never be afraid of the data, but we must invest and act so we meet customer expectations.
Ben Berry - Chief Technology Officer.
IT Strategic Recommendations
The IT Strategic Recommendations spreadsheet consist of the CTO recommendations sanctioned by the City of Portland Technology Initiatives. These recommendations mainly address best practices, shared service environment and sustainable cost management.
Mid-term Citywide Technology Assessment Report
This is the mid-term report on the progress of the ten strategic information technology recommendations
Project Status Roadmap
As of October 11, 2013
About the Technology Skills Survey
A video message from CTO Ben Berry
BTS 2011-2014 Strategic Plan
The 2011-2014 BTS Strategic Plan specifies a roadmap of key activities that will assist BTS in achieving its vision.