BTS HelpDesk: 503-823-5199
111 SW Columbia St, Suite 400, Portland, OR 97201
The Citywide Technology Assessment (CTA) reviewed all the technologies that are used to enable the business at the City of Portland. The CTA looked at systems, architectures, hardware, software and our greatest assets people.
Citywide Technology Staff Skills Survey. A Citywide Technology Staff Skills Survey was given to staff both in the Bureau of Technology Services and throughout our 26 Bureaus. It was an anonymous survey because we were looking to analyze the data in aggregate. It is a self reporting survey because only you know your skills and levels.
Where there are gaps, we need to recognize that and invest in our people. The only way to know a gap is to measure it. We should never be afraid of the data, but we must invest and act so we meet customer expectations.
Ben Berry - Chief Technology Officer.
The IT Strategic Recommendations spreadsheet consist of the CTO recommendations sanctioned by the City of Portland Technology Initiatives. These recommendations mainly address best practices, shared service environment and sustainable cost management.
This is the mid-term report on the progress of the ten strategic information technology recommendations
As of October 11, 2013
A video message from CTO Ben Berry
The 2011-2014 BTS Strategic Plan specifies a roadmap of key activities that will assist BTS in achieving its vision.