Customer Communications

• 2020 Patch Process

  • 2020 Patch Calendar

• Business System Software Implementation: Expensive, late, and incomplete

• Current Projects

  • Enterprise Asset Management (EAM) with Mobile Solution

    • EAM: Project Details & Documentation

  • Lease Accounting

    • GASB Logo

  • SuccessFactors: Learning Management System (LMS)

    • Success Factors Roles

  • SuccessFactors: Onboarding (ONB)

    • Onboarding (ONB) FAQ

    • ONB User-Acceptance Testing (UAT)

    • Onboarding User-Acceptance Testing Log (Download This To Desktop)

  • SuccessFactors: Performance & Goal Management (PMGM)

    • PMGM - Performance & Objectives FAQ

    • FY 2020-21 and COLA (Merit Increases)

    • PMGM Change Champions

    • PMGM - 360 & Calibration FAQ

    • Performance and Development Process Overview - December 2018

• EBS Incident Communication Plan

• EBS Incident Communication Workflow

• Emergency Coordination Center

  • PBEM Records Security Form (Confidentiality Agreement)

  • City of Portland Telework Agreement

  • ECC Staff Handbook

  • Contractors, "Casuals", or Other Employees Onboarding

  • City Employees Onboarding

• Past Projects

  • Bank Clearing Update | CR Journal Entry (FV50)

    • FV50 Using the Assignment and Value Date Fields - Process Details Narrative

    • FAQ - FV50 JE Process for Cash Receipts

    • FV50 Work Instructions

  • Document Storage Enhancement

    • Document Storage FAQ

    • Project Details & Launch Date

  • Processes & Forms

    • User Acceptance Testing Announcement | MAR 31

    • Processes & Forms: FAQ

    • Processes & Forms Implementation Timeline

    • Extended Project Team Meeting Notes 1-21-16

    • P&F Project Team

    • Processes & Forms: Project Documents

    • Extended Project Team Meeting 12-3-15

    • P&F OM-PA User Group

    • P&F Revised PA Workflow 12-7-15

    • Processes & Forms: Communications

• Purchase Requisition Email Notifications

  • PR Email Notifications FAQ

• SAP System Change Log

  • SAP Change Log 2015

• WebEx Participants Guide