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The City of Portland, Oregon

Office of Management & Finance

Bureau of Technology Services

BTS HelpDesk: 503-823-5199

1120 SW 5th Avenue, Suite 1111, Portland, OR 97204

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BTS Information Security

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The role of Information Security is to ensure the confidentiality, integrity, and availability of all City data and communications systems and assets. The responsibilities of this program are to develop and measure compliance with to information policies and procedures; to minimize risk through implementation of effective technical, administrative and physical security controls; and develop and maintain the BTS business continuity and disaster recovery plan.


Information Security supports the city goal to deliver efficient, effective, and accountable municipal services as well as the OMF goal to maximize the cost effective use of technology by employing appropriate safeguards required in order to properly protect the City’s information assets.


Performance is measured by the effectiveness of Information Security program in protecting the City’s technology environment from security threats.