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The City of Portland, Oregon

Office of Management & Finance

Bureau of Technology Services

BTS HelpDesk: 503-823-5199

1120 SW 5th Avenue, Suite 1111, Portland, OR 97204

What is EBS?

EBS Logo w/transp backThe Enterprise Business Solution (EBS), a division of the City of Portland's Bureau of Technology Services (BTS), manages the SAP application for the City. SAP is an enterprise-wide software platform built around the City's business processes in finance and human resources to manage vast amounts of data and day-to-day transactional operations. Our mission is to deliver and support innovative, integrated, cost-effective enterprise solutions to our City customers.

The EBS team is led by Satish Nath, SAP Support Manager. Under his direction, our team is responsible for maintaining all aspects of the SAP system and supporting bureau and central business processes and the City’s SAP users.

The Functional Groups work on the SAP modules that keep the City’s financial, logistics and human capital processes moving. EBS operations, training, and change management teams are responsible for providing direct support to the bureaus and end users through training, communication and operational support.  The Technical Services group handles project development, interfaces between SAP and other software, the CityLink portal, workflow processes, system security, basis, and reporting. 

For more information, please contact