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The City of Portland, Oregon

Office of Management & Finance

Bureau of Technology Services

BTS HelpDesk: 503-823-5199

1120 SW 5th Avenue, Suite 1111, Portland, OR 97204

EBS's Mission, Vision, and Values

Mission: Deliver and support innovative, integrated, cost-effective enterprise solutions to our City customers.

Vision: We meet the City's evolving business needs by providing world-class solutions and service.


Quality: We strive to achieve excellence, continuously improve, and take pride in our work.

Integrity: We are open, honest, and respectful in all that we do.

Customer Focus: We are committed to listening, understanding, and responding to our customers' needs.

Teamwork: We promote participation and partnership, and value diversity of thought, experience, and background.