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The City of Portland, Oregon

Office of Management & Finance

Bureau of Technology Services

BTS HelpDesk: 503-823-5199

111 SW Columbia St, Suite 400, Portland, OR 97201

Bureau Customer Master Maintenance

Bureau Customer Master Maintenance (RP_S_AR_BUREAU_CUST_MASTR_MTCE)

The Customer Master Maintainer maintains data centrally to avoid duplicate records, ensure consistent naming conventions, and proper customer “account group” categorization.

Web-Based Training and Work Instructions

AR Bureau Master Data Training

Work Instructions

MM01 Create Material - AR Master Data

MM02 Change Material Master Record

MM06 Flag Material for Deletion

VD01 Activate Customer for Bureau

VD01  Extend Customer to Division

VD02 Change Customer Master Record

VD05 Block Customer From Future Billing Requests

VK11 Create Pricing Condition

VK12 Change Pricing Condition