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The City of Portland, Oregon

Office of Management & Finance

Bureau of Technology Services

BTS HelpDesk: 503-823-5199

111 SW Columbia St, Suite 400, Portland, OR 97201

Central Billing Processor

Central Billing Processor (RP_S_AR_CENTRAL_BILLING_PROCES)

The Central Billing Processor is responsible for posting credit memo or write-off documents after the bureau has created the credit memo or write-off request.

Web-Based Training and Work Instructions

AR Bureau Master Data Training

Work Instructions

F-26 Apply Payment to Customer Account

F-30 Prepare Deposit for Refund

F-32 Apply Customer Credit on Open Invoice

F150 Run Dunning

FINT Calculate Interest on Open Items

VF11 Cancel a Billing Document

VF11 Cancel Billed Item on Lease Agreement

AR Lockbox Post-Processing Instructions

FLB1 - How to Complete Post-Processing of Lockbox Checks

FLB1 - Applied - Apply Over/Under Payment

FLB1 - Unprocessed - Multiple Checks, Single Invoice, Amount Matched

FLB1 - Unprocessed - Invoice Blocked

FLB1 - Unprocessed - Single Check, Single Invoice, Invoice Already Cleared

FLB1 - Unprocessed - Check Only Payment After Web Decisioning 

FLB1 - Unprocessed - Multiple Checks Multiple, Invoice Amount Matched