SAP Learning Center - Connecting People with Information

In 2008 SAP became the enterprise “system of record” for the City of Portland for financial and human resource transactions. At that time, work instructions were developed for transactions to guide end-users in their use. Since then the City has implemented more modules and increased the performance of existing ones (ESS, MSS, CityLearner, Treasury, FMLA Workbench, vendor/employee ACH, reporting, time management redesign, etc.). The City continues to implement new modules and improve on processes for existing modules.

Each time there is a new module implemented or changes/improvements made, work instructions and/or user guides and videos are developed to guide and support the use of the modules. In addition, the EBS Training and Change Management Team has a scheduled review and revision process for older materials.

And…all of those documents reside in one easy-to-access area—the SAP Learning Center on portlandoregon.gov. The SAP Learning Center materials are organized by SAP module and then by roles associated with each module.

Some highlights:

For new SAP users:
Intro to SAP—a 7 minute video about the use of SAP in the City of Portland
SAP Basic Navigation

For ESS and MSS Users:
City Link Portal Information

For Report Users:
SAP Reporting

And that’s just a very small sample.  Take some time to explore what’s there and if you’re looking for something in particular and don’t see it, please contact EBSsupport@portlandoregon.gov and we’ll help you find what you need.