Fall is Patch Season

For many people, the word patch in the fall brings to mind a crisp fall afternoon spent in a pumpkin patch picking out the perfect pumpkins for jack-o-lanterns and pumpkin pie!  Patch has a different meaning here at EBS. 

Throughout the year SAP has released updates which are a combination of bug fixes and system improvements. Every September, the EBS team starts the annual patch:   the process to install all of those SAP updates. The end result is an SAP system which contains the latest updates to the system and ensures that the City of Portland SAP users have access to the updates and bug fixes.

This process typically takes about six weeks to complete, using most of EBS resources during that time.  In addition, bureaus and business process owners participate in testing the “patched” system. During this time, other SAP projects and non-emergency issues are put on hold until the updated system is up and running. Please check the patch calendar to plan your work around the SAP updates.

Contact Elana Schwartz with any questions you may have.