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The City of Portland, Oregon

Office of Management & Finance

Bureau of Technology Services

BTS HelpDesk: 503-823-5199

111 SW Columbia St, Suite 400, Portland, OR 97201

Success Factors FAQ

Project Questions

Question Answer
When is the Success Factors LMS supposed to go live? The current project plan is set for the week of July 23rd.  This date may change to be earlier or later, but at this time we do not anticipate a change to the go-live date.


Success Factors Questions

Question Answer
 Will Success Factors LMS have the same User Interface that desktop SAP currently has or the CityLearner Portal? No.  Success Factors is built on a web interface with a cloud-based database.  It will be the first cloud-based SAP installation the City has ever used.  The user interface is much more user-friendly and modern than what users have come to expect from desktop SAP or even our CityLearner portal site.
Is Success Factors usable on mobile devices?  Yes.  Success Factors can be used on mobile devices.  However, certain functions like displaying eLearning may not be available on mobile at launch of our first iteration of the platform.
Is Success Factors only for replacing the Learning Management System CityLearner?  No.  Success Factors is a platform for all of Human Capital Management (HCM) as done currently in our Desktop SAP application.  However, we are beginning with the LMS and will role out further functions as determined by our stakeholders and business owners in HR.  Future implementations are likely to include onboarding, performance management, and other functions.