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The City of Portland, Oregon

Office of Management & Finance

Office of the Chief Administrative Officer

main: 503-823-5288

Revenue: 503-823-5157

Risk: 503-823-5101

1120 SW 5th Ave, Room 901, Portland, OR 97204

Management / Other


Provide management, policy development and project management services in support of the CAO, Council and/or City initiatives.

Core Services

  • Manage the production of the OMF Strategic Plan, OMF Work Plan, and customer service survey
  • Coordinate Bureau Directors meetings and planning sessions
  • Provide staff support to the OMF Leadership Team meetings
  • Manage division professional development and employer of choice initiatives
  • Implement customer service process assessments; publish the OMF customer service framework
  • Provide project management support services
  • Convene the City Business Hour Group
  • Convene interagency checkup meetings
  • Review and update OMF financial, administrative and communication policies
  • Serve on Technology Executive Steering Committee
  • Serve as an OMF Navigator

Additional Services
For a subset of Clients

  • Convene and staff the OMF meetings with Small Bureaus
  • Coordinate Council Office Transitions