Administrative Rule Adopted by Revenue Division Pursuant to Rule-Making Authority
Enforcement of Payday Lender regulations will be conducted in person and over the phone. Regulatory program employees may conduct site visits for the purpose of:
• Inspection of payday lender records
• Inspection of payday lender posting requirements
• Conducting a complaint investigation
Inspection of Records. The City of Portland reserves the right to review and/or require copies of any records necessary, which the lender will provide. Payday Lender records shall be made available for inspection during normal business hours within 24 hours of a written notice by the Director or designee.
A Regulatory program employee may review any and all records at the payday lender site and may require copies of any records necessary, which the lender will provide. All payday lenders will cooperate with regulatory staff performing inspections. Penalties may be issued for failure to cooperate.
Inspection of posting requirements. Site visits for the purposes of enforcing posting requirements may be made without notice during regular business hours. All payday lenders will cooperate with and Regulatory staff performing inspections. Penalties may be issued for failure to operate.
Conducting a complaint investigation. Site visits for the purposes of conducting a complaint investigation may be made without notice, notwithstanding the 24-hour written notice required for inspection of records. Payday lenders are required to cooperate with regulatory staff conducting complaint investigations. Penalties may be issued for failure to cooperate.
Adopted by Director of Revenue Bureau as administrative rule #PL-4 on September 13, 2006.
Renumbered by Auditor's Office and filed for inclusion in PPD September 9, 2015.