Skip to Main Content View Text-Only

Charter, Code and Policies

City of Portland

GENERAL INFORMATION: 503-823-4000

EMAIL: cityinfo@portlandoregon.gov

More Contact Info

3.15.020 Bureau of Internal Business Services.

(Amended by Ordinance Nos. 187060, 187984 and 188280, effective April 14, 2017.)

A.  The Bureau of Internal Business Services shall be supervised by a Director who shall report to the CAO.  The Bureau of Internal Business Services consists of CityFleet, Facilities Services, Printing and Distribution Services and Risk Management.  The Bureau of Internal Business Services provides facilities, fleet, printing and distribution and risk management services for the City; manages and maintains the Portland Oregon ™  sign and all associated intellectual property; and any other duties assigned by the CAO.  The Bureau of Internal Business Services shall be responsible for the CityFleet Operating Fund (PCC 5.04.180), the Facilities Services Operating Fund (PCC 5.04.185), the Printing and Distribution Services Operating Fund (PCC 5.04.200), the Insurance and Claims Operating Fund (PCC 5.04.230), the Worker’s Compensation Self Insurance Operating Fund (PCC 5.04.240) and other assigned funds.

B.  The Bureau of Internal Business Services Director shall be authorized to:

1.  Determine the City’s equipment or leasing needs and determine appropriate methods of  funding and financing such needs. 

2.  Execute real property agreements including, but not limited to, easements, permits, licenses and leases, and amendments or renewals of such real property agreements. 

3.  Execute intellectual property license agreements for use of the Portland Oregon ™ sign. Develop, adopt and maintain an Acceptable Use policy and fee schedule for licensing of the Portland Oregon ™ sign. Maintain, protect, and enforce the City’s intellectual property rights in the Portland Oregon ™ sign.

4.  Coordinate advance payments for building rentals.  In cases where building space has been or shall be rented by the City on lease or on a month-to-month basis and the owner requires advance payment of rentals or a security deposit, the Auditor hereby is authorized to audit and allow such advance payment of rentals or security deposit, provided that advance payments of rentals shall be for a period of not to exceed 31 days.

5.  Provide oversight of operations, maintenance, management, planning and capital improvements and acquisition for the City and for real properties over which the Office of Management and Finance has assigned or delegated facilities management responsibilities.  In carrying out these responsibilities, the Director of the Bureau of Internal Business Services will strive to maintain an environment that promotes orderly administrative and business operations, and to take reasonable and prudent actions to protect the health, welfare and safety of all persons at City Property over which Office of Management and Finance has responsibilities, by enforcing Rules of Conduct at City Property and City Property Exclusions in accordance with Chapter 3.18. 

6.  Has responsibilities over the following City Property:

a.  Portland City Hall located at 1221 SW Fourth Avenue;

b.  Portland Building located at 1120 SW Fifth Avenue;

c.  1900 Building located at 1900 SW Fourth Avenue;

d.  Leasehold premises used by the City and managed by the Office of Management and Finance;

e.  Real property which the Office of Management and Finance manages under intra-bureau, interagency or intergovernmental agreement(s); and,

f.  City owned real property not specifically assigned to another bureau for property management.

C.  The Commissioner-in-Charge of the Office of Management and Finance is authorized to request the City Attorney to proceed in court as necessary to enforce the provisions of any agreement authorized by Section 3.15.020.

D.  CityFleet shall be supervised by a Fleet Manager who shall report to the Bureau of Internal Business Services Director.  CityFleet is responsible for managing all City vehicles and equipment, owned leased or rented by the City.  The Fleet Manager shall provide fleet management services as required by the CAO including, but not limited to:

1.  Maintain an inventory of all city-owned, leased, or rented motorized vehicles and equipment, licensed trailers, and wheel-mounted equipment.  This does not include fire fighting apparatus.

2.  Operate the City’s maintenance and repair facilities now existing or in the future established for maintenance or repair of the above described fleet equipment.

3.  Assist with identifying City vehicle and equipment needs.

4.  Manage the assignment of fleet vehicles and equipment.

5.  Assist in the development of fuel and resource conservation plans.

6.  In cooperation with the Procurement Services Division, purchase, lease or rent vehicles and equipment as defined above.  Any proposed lease transactions shall first be reviewed and approved by the City’s Debt Manager.

E.  Facilities Services shall be supervised by a Facilities Manager who shall report to the Bureau of Internal Business Services Director.  The Facilities Manager shall provide facilities management services as required by the CAO including, but not limited to:

1.  Provide property management services for the inventory and rental of city-owned real property.  Provide property management services for the purchase, sale and replacement of city-owned real property.

2.  Provide facilities maintenance services, including but not limited to, maintenance and repair of City buildings and their related equipment; and the administration of janitorial, maintenance and security contracts.

3.  Provide architectural services including but not limited to architectural design, facilities and space planning, and project management of City capital projects.

F.  Printing and Distribution Services shall be supervised by a Manager who shall report to the Bureau of Internal Business Services Director.  Printing and Distribution Services is responsible for managing all reproduction, mail, distribution and copy services used by the City, and shall be responsible for the equipment needed to provide these services.  The Printing and Distribution Manager shall provide printing and distribution management services as required by the CAO including, but not limited to:

1.  Provide rapid, convenient reproduction, distribution and mail services, and provide advice and consultation on these services.

2.  In cooperation with the Procurement Services Division, review and approve requests for the lease or purchase of office copiers/printers.

3.  Manage the processing of U.S. mail and pick up and delivery of interoffice mail, packages and equipment.

G.  Risk Management shall be supervised by a Risk Manager who shall report to the Bureau of Internal Business Services Director.  Risk Management is responsible for administering, coordinating and controlling all activities related to commercial and self-insurance including, but not limited to: property and casualty insurance, workers’ compensation insurance, liability insurance and the City’s right to subrogation on these insurance programs.  Risk Management shall obtain a public liability insurance policy or provide the necessary funding through a self-insurance program protecting the City, its officers, agents and employees with limits of not less than the maximum statutory limits of liability imposed on municipalities of the State of Oregon.  Risk Management shall monitor and coordinate a citywide loss prevention and control program to minimize potential property, liability, fidelity and personnel losses.  Risk Management shall maintain records relating to commercial and self-insurance losses or claims filed against the City.  It shall execute any claim or proof of loss for damage to City property.

1.  The Risk Manager is hereby delegated authority to evaluate and approve applications for self-insurance programs in lieu of commercial insurance requirements in any City agreement including, but not limited to, contracts and permits.  Upon approval of a self-insurance program, the insurance coverage obligation in the City agreement shall be automatically amended without further action by the Council, subject to the approved form being filed with the City Auditor or such other bureau as may be charged with keeping the records.

2.  The Risk Manager is authorized to act on behalf of the City on all matters related to workers’ compensation including, but not limited to: accept, deny or defer claims; authorize payments of workers’ compensation benefits in the amounts required by law relating to workers’ compensation claims filed with the City; and, subject to the provisions of the City Charter governing settlements, enter into settlements of workers’ compensation claims whether it be on a disputed claims disposition agreement or disputed claim settlement basis.  Workers’ compensation insurance shall be administered in accordance with the laws for the State of Oregon and shall be on a self insurance basis.  The City Attorney may represent the City on workers’ compensation matters, including litigation or settlement of claims.  The City Attorney shall approval all settlements as to form.

3.  Subject to the provisions of the City Charter governing settlements, the Risk Manager is authorized to act on behalf of the City of Portland in the investigation, evaluation and settlement of property damage, personal injury, and employment practices claims brought against the City under the Oregon Tort Claims Act and/or under state and federal civil rights laws, including complaints of discrimination filed with the Civil Rights Division of the Oregon Bureau of Labor and Industries, or the Equal Employment Opportunity Commission. In doing this work, the Risk Manager and designees shall be agents of the City Attorney acting on behalf of the City.  Settlement of claims and court actions alleging employment discrimination or violations of employees’ civil rights shall be subject to concurrence of the Bureau of Human Resources Director.

4.  Subject to the provisions of the City Charter governing settlements, the Risk Manager is authorized to make settlements in an amount not exceeding $5,000.

5.  The Risk Manager is authorized to investigate and enter into settlements on fair and moral claims governed by Section 1-107 of the City Charter. Fair and moral claims are limited to those for which the City is immune under applicable law, or that are asserted by employees for the replacement of personal property damaged in the course of employment or duties.  Fair and moral claims do not include claims, legal in nature, that are barred by the applicable statute of limitations or statute of ultimate repose.