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The City of Portland, Oregon

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City of Portland



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3.77.010 Purpose.

(Amended by Ordinance No. 188842, effective March 30, 2018.)  The Office of the Ombudsman is an independent, impartial office, readily available to the public, responsible to the City Auditor, empowered to investigate the administrative acts of City departments, bureaus and other administrative agencies, issue reports and recommend appropriate changes toward the goals of safeguarding the rights of persons and of promoting higher standards of fairness, competency, efficiency and justice in the provision of city services.