The Outreach & Involvement Handbook for City Bureaus
This recently updated handbook was first developed in 1995 to help City staff think about, plan and carry out citizen involvement efforts. This handbook is a distillation of the collective wisdom of many citizens and City staff with years of experience in citizen involvement. We are updating the 2nd Edition (1997) to reflect changes in outreach practices and new technologies.
This Outreach and Involvement Handbook is intended to be a companion piece to the Citizens Handbook, also published by the Office of Neighborhood Involvement. The Citizens Handbook is designed for citizens interested in developing and maintaining effective neighborhood associations, working to impact City policy, and improving the livability of their neighborhoods and city.
Collaboration in Action
This handbook is a good example of staff-citizen collaboration. The idea first arose from a group of district coalition board chairs in 1995. Interested City bureau staff, along with the Office of Neighborhood Involvement staff produced a draft document. The result was a document all participants believed would be useful in furthering effective City outreach and involvement.
How to Comment:
- Read through the Draft 3rd Edition (748k PDF file), exploring the sections that interest you.
- Enter your comments in the form at the bottom of this page and click submit.
- Your comments will be added to those already submitted.
- Check back to see how the conversation is developing!
- You can comment as many times as you wish.
- Your comments will be carefully considered for inclusion in the final 3rd Edition.