City/County Info: 503-823-4000
1221 SW 4th Ave, Suite 110, Portland, OR 97204
The joint City of Portland and Multnomah County community emergency notification system is able to send phone, text/SMS and email alerts to addresses within Multnomah County. Emergency responders use the system to notify residents and businesses affected during an emergency. Their alerts often suggest safety actions such as staying inside or evacuating.
The system is preprogrammed with local landline phone numbers from phone company records. To receive messages by email, text, cell phone or Voice over Internet Protocol (VoIP), residents must register relevant contact information at www.PublicAlerts.org.
The notification system is just one of several tools used by emergency responders to alert the public. It is not activated in all situations. Emergency information is also provided through broadcast and print media, social media, the PublicAlerts.org website and the Emergency Alert System (EAS) on TV and radio.
The Additional Needs Registry is a completely voluntary, opt-in program for individuals with disabilities in Portland and Multnomah County. We suggest including the one or two places you spend the most time, including your home and workplace.
If you include your information on the Additional Needs Registry, three things will happen:
Registry information will be entered into the 9-1-1 system within two months of being provided.
It is important to know what this registry does NOT do. Please note:
In an emergency, police, fire, and other responders might not be able to access your information or do what you request. This is why we cannot promise that anyone will meet your additional needs. If you register your additional needs, you should still do everything you can to prepare yourself for an emergency. Find more information about emergency preparedness for people with disabilities.
By voluntarily participating in the registry, you will be sharing important and personal information with public safety responders that may help them to better assist you. Here are examples where the information is extremely helpful:
Please review the City of Portland's face covering guidance before placing an order with us.
If you need face coverings, masks, gloves, sanitizing wipes, read more about the City of Portland's efforts to secure and distribute Personal Protective Equipment
Vietnamese language flier--How to request face coverings, masks, gloves, hand sanitizer
Russian language flier--How to request face coverings, masks, gloves, hand sanitizer
Spanish language flier--How to request face coverings, masks, gloves, hand sanitizer
Somali language flier--How to request face coverings, masks, gloves, hand sanitizer
English language flier--How to request face coverings, masks, gloves, hand sanitizer
Disability specific emergency preparedness trainings
As a person with a disability, it is important to take some time before a disaster to think through your personal plan. Here are some ideas to help.
If you are a person with a disability and would like to be trained and certified as a member of your Neighborhood Emergency Team contact the Bureau of Emergency Management.