City/County Info: 503-823-4000
1221 SW 4th Ave, Suite 110, Portland, OR 97204
2010 mail survey results. Survey sent to customers who have registered for a recreational activity.
Statistics on ParkScan's first year in operation.
2011 mail survey results. Survey sent to a random sampling of customers who have registered for a recreational activity.
2012 survey results. For 2012 the pool of potential participants expanded from mail to include e-mail and on-site versions of the survey as well.
Background, methodology, results and survey template documents
Secret Shopper program conducted Summer 2009
VISTA Program developed in 2006 to facilitate a more strategic approach to the provision of parks and recreation services. Current focus of the program is to enhance and coordinate surveys and survey research within PP&R to improve decision making.
Example of a Parks Community Center survey available for guests of the centers to complete when visiting the centers.