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The City of Portland, Oregon

Community & Civic Life

Promote the common good

Main: 503-823-4519

City/County Info: 503-823-4000

TDD: 503-823-6868

1120 SW 5th Ave, Suite 114, Portland, OR 97204

Assessing Public Engagement Effectiveness


"Typically, cities and counties devote a great deal of time and effort to the planning and delivery of public engagement processes. However, given the press of daily responsibilities, local officials often spend relatively little time assessing how these processes worked for the local agency and the community.

The assessment of local agency-sponsored public engagement is important as it enables local officials and others to gauge participant satisfaction, identify lessons learned, and make refinements and improvements in future efforts. These assessments can be helpful for public engagement efforts that are developed and delivered directly by a local agency as well as when they are managed and facilitated by consultants."

The Institute for Local Government has created a resource that can help local government officials assess their public involvement process, as well as guide improvements. These worksheets compare information from both participants and those local officials involved in the public engagement process. 

Find the Institute for Local Government's Rapid Review Worksheets here.

Rapid Review Worksheet