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The City of Portland, Oregon

Community & Civic Life

Promote the common good

Main: 503-823-4519

City/County Info: 503-823-4000

TDD: 503-823-6868

1221 SW 4th Ave, Suite 110, Portland, OR 97204

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Attend the January 23rd orientation and learn how to be an Ambassador for the Residential Facilities Ombudsman program

Logo of the RFO and graphic of hands joined together

Above is the logo of the Residential Facilities Ombudsman program
with a graphic of many hands joined together.

Attend the January 23rd orientation and learn how to be
an Ambassador for the Residential Facilities Ombudsman program

The Residential Facilities Ombudsman program (RFO) is hosting a one-hour information orientation on January 23rd for potential volunteer Ambassadors with the RFO in Multnomah County. This program provides advocacy for individuals living in homes licensed or certified for intellectual and/or developmental disabilities or mental health conditions. The informational session will be from 6 to 7 p.m. at Seven Corners Collaborative, 2475 Southeast Ladd Avenue in Portland.

A minimum of 30 volunteers are hoped to be recruited for helping introduce advocacy services to more than 1,870 individuals living in approximately 500 homes served by RFO within Multnomah County. For more information, call 1-844-674-4567 or email RFO.info@oregon.gov.

The work of a RFO Ambassador is to:

  • Introduce the RFO services to individuals through in-home visits
  • Represent the RFO at local fairs, expos, conferences, and community events
  • Educate individuals, local and state systems, on daily issues faced by individuals

The program is an independent state program that is resident rights and client wishes driven. Because it is independent, it is the only program operating strictly on behalf of residents, without obligation to any facility providing care or any or the state or county agencies regulating those providers. It is authorized to serve individuals under ORS 443.380-396.