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The City of Portland, Oregon

Fire & Rescue

Always Ready, Always There

Phone: 503-823-3700

Fax: 503-823-3710

55 SW Ash Street, Portland, OR 97204

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2006 Service Delivery System Study

In 2005, Portland Fire & Rescue (PF&R) was directed by City Council to conduct a study to evaluate fire, rescue and emergency services resource allocation and service delivery methods.

The study also was to provide options for resource allocation and service delivery methods to meet future demand, including cost efficiencies and alternative forms of service delivery. To perform this evaluation, the City selected TriData, a division of System Planning Corporation, by competitive bid.

TriData had undertaken previous studies in 1993 and 1996. The present study was to perform the above task in a collaborative effort with PF&R and to compare it to national standards and best practices from other jurisdictions.

The highlights of the findings and the 122 recommendations are presented below.