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The City of Portland, Oregon

Fire & Rescue

Always Ready, Always There

Phone: 503-823-3700

Fax: 503-823-3710

55 SW Ash Street, Portland, OR 97204

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2011 Service Delivery System Study

TriData was selected by Portland City officials in 2011 to conduct a review of the City‘s EMS response program. The primary focus of the study was to assess the requirements to implement smaller response vehicles within the fire department to handle the rapidly increasing number of medical incidents. A significant portion of medical calls reported to the City‘s 9-1-1 system as emergencies end up being non- emergency calls.

The City Commission entered into a contract with TriData to evaluate the rapid response vehicle (RRV) concept and make recommendations on its proposed staffing levels, deployment and a vehicle design that would be most suited for thePortlandsystem. TriData had completed an extensive fire management study for the City in 2006 and was very familiar with Portland‘s operations. The study was to be completed by December of 2011 in order to coincide with the 2012 budget cycle. In addition, the study was to make comparisons with other similar service organizations with regard to overall staffing and deployment levels.