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The City of Portland, Oregon

Fire & Rescue

Always Ready, Always There

Phone: 503-823-3700

Fax: 503-823-3710

55 SW Ash Street, Portland, OR 97204

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Public Records Requests


The City of Portland has launched a new web tool:  the Portland Public Record Request Center (GovQA). Championed by Mayor Charlie Hales, the GovQA software allows you to make public records requests through an online portal. Benefits include:

  • All requests can be made at one website.
  • Requests are routed directly to the bureau holding the records.
  • Payment can be made online with a credit card or electronic check.
  • All requests, all communications about the requests, and the statuses of all requests are available in one place.
  • Responsive documents will be accessible on line to the requester.

This tool will streamline the response process and will ensure that the City stays current with the evolving methods of record creation, retention, and retrieval.

Click on the link below for the Portland Public Record Request Center (GovQA) (Note: Once on the page click Request Public Records/General City Requests/Create an Account.) 

Frequently Asked Questions (FAQs) are available on the Portland Public Record Request Center (GovQA) site.

Questions about a particular request should be directed to Aaron Johnson at


New Fee Schedule      (Effective: 08-29-16) 

Fire/Investigations Reports: $30 fee for on-line requests. (If you want a copy mailed to you, $30 covers up to 10 pages, $2 each additional page. The $30 fee will cover most reports.)

CD or Zip File of Photos: $24   (PF&R is unable to provide photo prints.) 

Address Checks:  $16

All reports and photos must be ordered online through GovQA.

Please submit the required fee through GovQA (electronic checks and credit cards accepted) once you receive an e-mail invoice from GovQA.

Reports and photos can be provided electronically or by mail. Photos provided by mail will be on a CD.

Reports and photos will be provided once an investigation is closed, the reports are complete, and we have been notified of payment through GovQA.