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The City of Portland, Oregon

Fire & Rescue

Always Ready, Always There

Phone: 503-823-3700

Fax: 503-823-3710

55 SW Ash Street, Portland, OR 97204

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Fire Marshal Office Update

Fire Marshal Office Update

Update 3/17/2020

10:37 am

Due to changing conditions with the Covid-19 virus and the City of Portland’s State of Emergency declaration, the Fire Marshal’s office will be closed to the public until further notice.


9:41 PM

We are maintaining our in-person services in the Fire Marshal’s Office. We are closely coordinating with other City bureaus, the Mayor's office and other local agencies and health authorities as well as preparing our own Continuity of Operations Plan (COOP) should this situation worsen. Should our processes change, more information will be provided on our website and social media.

With mounting concerns of COVID-19/Coronavirus in our community, we want to communicate our efforts to minimize the potential for exposure at the Fire Marshal’s Office. We are now following this protocol to help our customers stay safe and healthy:

  • Hand sanitizer is available in the Permit Center lobby.
  • Staff have been instructed to wash and sanitize their hands as thoroughly and as often as possible.
  • Staff are encouraged to stay home if they are feeling sick or experiencing symptoms of COVID-19.

 We are also counting on you, our Permit Center customers, to help us keep our facility a safe and healthy environment for everyone. We request that you:

  • Interact with us remotely, rather than in person, whenever possible. For example, if you have questions about a property or project, we encourage you to call 503-823-3712 or email us  We will respond to all voicemails and emails within 24 hours.
  • If you need to submit a permit in person, please leave your plans on the counter and we will contact you via phone for a credit card payment.  Check payments are also accepted.
  • Stay home if you are feeling sick or experiencing symptoms.
  • Wash your hands frequently and thoroughly for at least 20 seconds with soap and water (or use an alcohol-based hand sanitizer).
  • Maintain a reasonable "social distance", when possible (6 feet).
  • Cover up any sneezing or coughing using a tissue, or your sleeve. If you're sneezing or coughing, we request that you stay home until you are well.

 Thank you and be well.