Policy updated: March 2015
Interview Recordings and Transcripts
The IPR Investigator will audio record all investigative interviews. If a community member interviewed requests not to be recorded, the investigator will note that the request was made. The investigator will explain that additional time will be taken for thorough note-taking during the interview, and will proceed with the interview, without recording.
If the person interviewed requests a copy, IPR will provide to them a copy of the audio recording, and/or the transcript, if the recording was transcribed.
The IPR Investigator will request transcripts of audio recordings when:
- The likely case handling decision will involve a full administrative investigation or Service Improvement Opportunity
- The length of the interview would require several hours of investigator time to review and summarize or transcribe
- When the investigator, in their professional judgement, believes a transcription will assist the IPR Director in reviewing the case and making a case handling decision.
Transcripts Requested for Independents and SIOs
When a case will be forwarded to IA or assigned for Independent Investigation, the IPR Investigator will order a transcript for each witness interviewed during the intake stage of the case. The transcript should be ordered as soon as possible after the interview. At minimum, if an investigator is recommending the case as a SIO or full administration investigation the transcript should be requested prior to turning in the intake file to an IPR Director.
During an Independent Investigation, the IPR Investigator will order a transcript for each community member and PPB member interviewed. The transcript should be ordered as soon as possible after the interview. A rush order on the transcript may be requested for high-priority cases. The investigator should review each transcript for accuracy before turning in the investigation file to an IPR Director.