Policy updated: March 2016
Notifications to Complainants
IPR sends a letter to the mailing address provided by the complainant to update them at each stage of the process. In each letter, the complainant is asked to inform IPR of any changes to their mailing address or contact information. The complainant receives a letter regarding IPR’s initial case handling decision, as well as subsequent steps in an administrative investigation, appeal process, and discipline hearing, when applicable.
If a complainant requests that letters be sent by e-mail, IPR will accommodate the request and send to the e-mail address an electronic copy of any letters. If a complainant requests to pick up letters in person at IPR, the IPR staff will make the letters available in a sealed envelope listing the complainant’s name.