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The City of Portland, Oregon

Office for Community Technology

Broadband & Communications Policy, Cable Regulation & Consumer Protection and Utility Franchises, Licenses & Wireless

Phone: 503-823-5385

1120 SW 5th Ave, Suite 405, Portland, OR 97204

More Contact Info

Digital Inclusion Week 2020

Digital Inclusion Week is October 5-9, 2020


Digital Equity means: Digital Inclusion is:
everyone has adequate access to and understanding of information and communications technologies regardless of socioeconomic status, physical ability, language, race, gender or any other characteristics that have been linked with unequal treatment. the activities and supports necessary to ensure Digital Equity is obtained for our
most disadvantaged populations

woman holding sign digital equity is important    man with sign digital equity is data privacy    man with sign digital equity is library

Digital Inclusion Week (DIW) is an opportunity to raise awareness about digital inequities and join nationwide efforts to close those gaps.

Throughout the week, organizations across the nation will host digital inclusion events and share digital stories that highlight specific inequities and the role digital inclusion providers play in meeting these needs. 


During the week DIN members spread the word through videos, photos, participant stories, social media, and service delivery to highlight the importance of digital equity. 

  • Join the conversation on social media, with the hashtags #digitalequityNOW, #digitalinclusion, or #DIW2020.
  • Changer your Facebook Profile

To add a frame to your Page's profile picture:

  1. Go to

  2. Click your profile picture in the bottom left and select your Page.

  3. Search for a frame by entering the frame's name, the creator's name or related words. - Search “DIW2020” by Lindsey Nielsen Brannon

  4. Choose the frame you want to use from the results.

  5. Click U

  6. se as Profile Picture.

  • Taking a photo with the DIW20 placard and post it to social media and share it with us at 
  • Take your used computing devices to Free Geek. Free Geek's highly skilled staff, following strict privacy and security standards, will wipe the device of all personal information, refurbish the device, and donate it back into the community. Check out Free Geek's programs and services here
  • Join us at an upcoming Digital Inclusion Network (DIN) meeting. The DIN meets (virtually at the moment) on the 4th Wednesday of each month at 2:30pm. Contact us at for more info.

Digital Inclusion Trailblazer logoOCTOBER 5, 2020: The City of Portland, through the Office for Community Technology, was one of 14 cities nation-wide to be named an NDIA Digital Inclusion Trailblazer.

Released at a time when COVID-19 has forced many communities to confront their own digital divides, Digital Inclusion Trailblazers is “an honor roll of local government initiatives that promote digital literacy and broadband access for underserved residents.” NDIA created this honor roll provide examples and encouragement for community leaders seeking to provide similar support for their own community members.

The City of Portland applied and was selected for the 2020 Trailblazers list based on the City's progress towards meeting all six indicators of digital inclusion leadership:

  1. The local government has, or directly funds, at least one full-time staff dedicated to digital inclusion initiatives, policies and/or programs.
  2. The local government has a digital inclusion plan or is in the process of developing a plan.
  3. Representatives of the local government participate in a digital inclusion coalition.
  4. The local government has conducted or plans to conduct and publish survey research on Internet access and use by your residents.
  5. The local government directly funds community digital inclusion programming.
  6. The local government is taking steps to increase affordability of home broadband service.

“NDIA strongly believes that local communities are where real digital inclusion happens, and local government leadership is one of the keys to making it happen,” said NDIA Executive Director Angela Siefer in announcing the 2020 Digital Inclusion Trailblazers. “The COVID-19 crisis has made communities throughout the country painfully aware of the digital divides separating their citizens, and why those divides are damaging — to education, to economic opportunity and employment, to healthcare, and to civic and social connections. The 2020 Trailblazers are important models for effective action by local government leaders to promote digital inclusion and equity for all of their neighbors.”

Your Voice Our Communications TechnologyOCTOBER 7, 2020: Your Vo!ce, Our Communications Technology Study is released!

The Study was led by our DIN partner, the Mt. Hood Cable Regulatory Commission, with funding support from the City of Portland Office for Community Technology, Multnomah County Library, and Multnomah County IT Department.

The study as a whole reflects feedback from government agencies, nonprofits, community leaders, businesses, education, healthcare institutions, and residents of the Multnomah County area. And it attempts to highlight the current accessibility and future needs of communications technology resources and services for communities of color, people living with disabilities, and seniors.  

Please follow this link to visit the YourVo!ce 2020 website to see highlights from the study and access the full report. We welcome your feedback, questions, insights, and ideas as we use the findings from this report, coupled with our collective experiences and expertise, to continue to flush out the goals, strategies, and outcomes in the next phase of the DEAP. Comments can be sent to 


Videos by metroeast logo

community hotline studio     interview with Jessica Liu


Photo credits go to: Open Signal and MetroEast Community Media

man with sign digital equity is justice   woman with sign digital equity is access without barriers   woman with sign digital equity is access without barriers

man with sign digital equity is reachable    digital equity is future building    man with sign digital equity is interrupting poverty

 digital equity is essential for the future   digital equity is life   digital equity is empowerment

digital equity is our future   digital equity is the key to opportunity   digital equity is representation   

digital equity is sharing knowledge   digital equity is empowering the future   digital equity is access




DIW2019 is sponsored by the National Digital Inclusion Alliance representing over 300 affiliated organizations in 38 states that work toward digital equity.