111 SW Columbia St, Suite 600, Portland, OR 97201
The Emergency Broadband Benefit (EBB) is a federally run program that is using federal COVID-19 stimulus funds to provide a broadband service subsidy (service discount) to low-income households for existing or new broadband service. Under the program eligible households can receive:
Consumers enrollment opens MAY 12.
Households can sign up for the EBB program through (1) a participating provider's website, (2) applying online through the National Verifier at getemergencybroadband.org, (3) or through the mail.
No, the Emergency Broadband Benefit provides a monthly discount on broadband service of up to $50 per eligible household (or up to $75 per eligible household on Tribal lands). The participating broadband service provider will receive the funds directly from the Emergency Broadband Benefit program. Once enrolled in the program, you will receive a credit of up to $50 ($75) on your monthly service bill.
The EBB program is temporary and expires when funds run out or six months after the Department of Health and Human Services declares the end of the COVID-19 health emergency, whichever comes first.
Various broadband providers, including those offering fiber and wireless broadband, will be participating in the Emergency Broadband Benefit.
Locally dial 311, 211, or call the library at (503) 988-5123 to speak with someone who can help.
USAC (the federal agency administering the program) has created an Emergency Broadband Support Center with a hotline (833) 511-0311 and an email (EBBHelp@USAC.org) where they will answer questions for all interested parties. The Hotline is open from 9am-9pm ET. 7 days a week