1120 SW 5th Ave, Suite 405, Portland, OR 97204
A household is eligible if one member of the household:
Households can sign up for the EBB program through the (1) a participating provider's website, (2) applying online through the National Verifier, (3) or through the mail. A start date for enrollment has not yet been announced.
Yes, eligible consumers with a past due balance or a balance in collections are eligible for the benefit.
Yes, the benefit is available to eligible new, prior and existing customers of participating providers.
The Emergency Broadband Benefit is limited to one monthly service discount per household, which is defined as any individual or group of individuals who are living together at the same address and share income and expenses. Learn more about how a household is defined by visiting this site:
No, enrollment will not be automatic. You must opt-in with your existing provider or request enrollment in the Emergency Broadband Benefit program with a participating broadband provider and chose an eligible service plan. You can choose to receive the benefit from your current Lifeline service provider or another participating provider.
Yes. You can also combine these benefits with other state and local benefits where available. They can be applied to the same qualifying service or separately to a Lifeline service and an Emergency Broadband Benefit service with the same or different providers. For example, an eligible household could have a Lifeline-supported mobile phone service and a separate home broadband service that is supported through the Emergency Broadband Benefit.
Yes. Households with a student enrolled in a school or school district where every student receives this benefit are eligible for the Emergency Broadband Benefit.
Yes, if the internet service provider is a participating EBB provider. If you qualify for the Emergency Broadband Benefit, talk to your property manager/landlord and ask that they work with their broadband service provider to learn more about the service level offerings that might be available to you and other eligible residents and how to enroll to receive the benefit.
If you are a current subscriber of Comcast Internet Essentials then you are eligible but must still enroll in the program. see Enrollment below
Check with Comcast about the process to re-subscribe and enroll in the program if you were approved for Comcast Internet Essentials, but are no longer a current subscriber.