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The City of Portland, Oregon

Office for Community Technology

Broadband & Communications Policy, Cable Regulation & Consumer Protection and Utility Franchises, Licenses & Wireless

Phone: 503-823-5385

111 SW Columbia St, Suite 600, Portland, OR 97201

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Devices

How does the $100 device benefit work?black and white laptop image

Participating broadband service providers can be reimbursed up to $100 if they supply a connected device to a household, as long as the household pays more than $10 but less than $50 for the device.  In other words, to take advantage of this benefit, it must be done through your participating broadband provider, and you must contribute a portion of the cost.  The device benefit is limited to a laptop, a desktop computer, or a tablet.  It does not include cell phones, large phones, or “phablets” that can make cellular calls. 

Are providers required to provide a device option?

No. 

Which providers are offering devices and what are my device options? 

As far as we can tell, the only service providers offering a device option as part of the EBB program in our area are as follows: 

human-I-T - a refurbished Chromebook for between $20-$50

T-Mobile - a tablet

For more information about participating providers please check out this overview.

Can I get more than 1 device if the provider is offering device options?  

No.  Each household is limited to a single device discount.

Where else can I get help to get a free or low-cost device? 

Free Geek (Free or Low-Cost)

March 2020: While closed to the public, Free Geek is still producing laptops and desktops and working with organizations as well as online with individuals to get free or low-cost devices distributed. Go here to find out about low-cost devices. Contact Adelle Pomeroy at 503-232-9350 x 116 to learn about free devices. 

Multnomah County Library (Loan)

The library loans Chromebooks and hotspots to patrons. Patrons can take the devices and hotspots home for 6 months at a time and can renew the loan when the first 6 months is up.

Portland Public Schools (Loan)

Portland Public Schools (PPS) is loaning computers or tablets to PPS students who need them. If you know of a PPS student in need, please fill out this form.

Comcast (Low-Cost)

Internet Essentials subscribers can purchase a refurbished desktop or laptop computer for $149.99+tax (offer includes Microsoft Office, Norton Security Suite & 90-day warranty) (computer specs: https://www.internetessentials.com/low-cost-computer)

Portland Youth Builders (Low-Cost)

Portland YouthBuilders (PYB) students rebuild desktop computers to offer to the local nonprofit community. Students also teach and mentor elders in the community in a basic computer skills course series. Contact PYB at 503-286-9350