Skip to Main Content View Text-Only

The City of Portland, Oregon

Office for Community Technology

Broadband & Communications Policy, Cable Regulation & Consumer Protection and Utility Franchises, Licenses & Wireless

Phone: 503-823-5385

111 SW Columbia St, Suite 600, Portland, OR 97201

More Contact Info

FCC Chairman Pai calls on ISPs to Keep Americans Connected

MARCH 13, 2020

In order to ensure that Americans do not lose their broadband or telephone connectivity as a result of the disruptions caused by the Coronavirus outbreak, Chairman Pai specifically asked broadband and telephone service providers to take the Keep Americans Connected Pledge.

The Keep Americans Connected Pledge reads as follows:

Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:

(1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

(2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and

(3) open its Wi-Fi hotspots to any American who needs them.

To read more about the call to promote connectivity for all Americans impacted by the disruptions caused by the Coronavirus Pandemic, click here.

Pai announced the following service providers have committed to the core components of the Keep Americans Connected Pledge: 

  • ACIRA – Powered by Farmers Mutual Telephone Company & Federated Telephone
  • Allstream Business US
  • AlticeUSA
  • Antietam Broadband
  • Atlantic Broadband
  • AT&T
  • BBT
  • BOYCOM Vision
  • Burlington Telecom
  • Cable One
  • Central Arkansas Telephone Cooperative
  • CenturyLink
  • Charter
  • Cincinnati Bell
  • Citizens Connected
  • Comcast
  • Consolidated Communications
  • Cox Communications
  • Digital West
  • East Ascension Telephone Company
  • Education Networks of America
  • Emery Telecom, Farmers Telecommunications Cooperative
  • FirstLight
  • Frontier
  • Google Fiber
  • Grande Communications
  • Granite Telecommunications
  • Great Plains Communications
  • GWI, Hiawatha Broadband
  • Hill Country
  • IdeaTek Telcom
  • Inteliquent
  • Lafourche Telephone Company
  • Lakeland Communications
  • Long Lines Broadband
  • Mammoth Networks/Visionary Broadband
  • Mediacom Communications 
  • MetTel
  • Nex-Tech
  • Ninestar Connect
  • Northwest Fiber
  • Orbitel Communications
  • Pioneer Communications
  • Premier Communications
  • Range Telephone Cooperative
  • RCN
  • Reserve Telephone Company
  • Sacred Wind Communications
  • Shawnee Communications
  • Socket Telecom
  • Sonic
  • Sprint
  • Starry
  • TDS Telecom
  • TelNet Worldwide
  • T-Mobile
  • TracFone Wireless
  • Uniti Fiber
  • US Cellular
  • Vast Broadband
  • Verizon
  • Vyve Broadband Investments
  • Waitsfield and Champlain Valley Telecom
  • Wave Broadband
  • West Telecom Services
  • Windstream
  • ZenFi Networks

The following trade associations also endorsed the pledge: ACA Connects, Competitive Carriers of America, CTIA, INCOMPAS, NCTA–The Internet and Television Association, NTCA–The Rural Broadband Association, USTelecom and WISPA.