Through engagement with DIN members it became clear that there are digital literacy programs, services and training programs and tools already developed and available locally; however, DIN members and other community-based organizations (CBO) serving marginalized and vulnerable residents had trouble tracking what was available, how to best use the resources, and how to connect residents to services.
This searchable directory of digital inclusion training classes, free WiFi locations, free or low-cost computer resources, public computing centers, tech support, etc. was deigned by and for DIN members and the CBO community by Multnomah County Library through generous grant support from the Mt. Hood Cable Regulatory Commission.
As CBOs interact with residents to help them with education, employment, voting, citizenship, housing, legal and health services, etc. we hope this directory of resources builds and supports their organization's capacity to provide services effectively and efficiently.
Through collaboration on the information contained in the directory, we aim to maintain a robust database of resources that allow DIN members and others to share training materials and identify opportunities, challenges and resource gaps, and develop solutions to better serve our digitally disconnected residents.