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The City of Portland, Oregon

Office of Equity and Human Rights

Realizing Equity. Enhancing the City of Portland.

Phone: 503-823-4433

Fax: 503-823-4420

421 SW 6th Avenue, Suite 500, Portland, OR 97204

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Complaints

For specific complaints, please choose the appropriate agency:

 

Civil Rights Title VI and ADA Title II Complaints:

  • In accordance with Title II of the Americans with Disabilities Act ("Title II"), it is the policy of the City of Portland (“the City”) that no person may be excluded from, denied benefits of, or be otherwise subjected to discrimination in any City program, service, administrative act, or activity, on the basis of their disability.  Any person or class of persons who believes they have been the been denied access and/or have experienced discrimination in the receipt of City benefits, programs or services based on their disability or perceived disability, in violation of ADA Title II, has the right to file a complaint with the City.  To ensure and monitor the City’s ongoing compliance, the City will investigate and equitably resolve complaints under Title II as outlined in the City's ADA Title II Complaint Procedures.  For more information on filing a complaint, visit the File a Title II Complaint website or contact:  

  • In accordance with Title VI of the Civil Rights Act ("Title VI"), it is the policy of the City of Portland (“the City”) that no person may be excluded from, denied benefits of, or be otherwise subjected to discrimination in any City program, service, administrative act, or activity, on the basis of their race, color, or national origin. Any person or class of persons who believes they have experienced discrimination in the receipt of City benefits or services based on their race, color, or national origin, which includes limited English proficiency, in violation of Title VI, has the right to file a complaint with the City.  To ensure and monitor the City’s ongoing compliance, the City will investigate and equitably resolve complaints under Title VI as outlined in the City's Civil Rights Title VI Complaint Procedures. For more information on filing a complaint, visit the File a Title VI Complaint website or contact: 

  • The City is currently going through a restructuring of both the Civil Rights complaints processes and our website.  While we have provided links above to the City bureaus' Civil Rights contacts, it is not always up to date, please feel free to contact the City's Civil Rights Managers, respectively, to be referred to the appropriate bureau.  We appreciate your patience during this transition. 

 

Employment Discrimination (Community members)

 

Employment Discrimination (City of Portland employees or applicants):

 

Housing Discrimination:

 

Police Complaints: